Contact Us

At Richard Casino, we're committed to providing you with exceptional support and assistance whenever you need it. Our dedicated team is here to help with any questions, concerns, or feedback you may have about your gaming experience.

Get in Touch

Whether you need help with your account, have questions about our bonuses and promotions, require assistance with deposits or withdrawals, or simply want to provide feedback, we're here for you.

Email Support

For all enquiries, please contact us at:

Email: [email protected]

Our Details

Company Information

Casino Name: Richard Casino
Operated by: Hollycorn N.V. (Subsidiary: Libergos Limited)
Address: Scharlooweg 39, Willemstad, Curaçao
Website: www.richardcasino.com

Licensing

License Authority: Curaçao Gaming Control Board
License Number: OGL/2023/176/0095
License Status: Active

What We Can Help You With

• Account registration and verification
• Welcome bonus and promotions enquiries (including our up to $5,000 + 300 Free Spins welcome package)
• Loyalty program questions about our 176-level Richard Casino Loyalty Program
• Deposit and withdrawal assistance for all payment methods including Visa/Mastercard, Skrill, Neteller, Cryptocurrencies, Interac, and Bank Transfer
• Game-related questions across our 10,000+ slots, 500 live casino games, and 300 table games
• Technical support
• Responsible gambling resources
• General feedback and suggestions

Payment Support

If you have specific questions about deposits or withdrawals, please include your preferred payment method in your enquiry. We support multiple payment options with processing times ranging from instant to 5-7 business days, depending on the method chosen. All transactions are processed in AUD for your convenience.

We aim to respond to all enquiries as quickly as possible and look forward to assisting you with your Richard Casino experience.